Global coverage with local accountability to focus on solving complex business problems and implementing solutions

We are an International business consulting partnership with 2000+ consultants in 40 offices worldwide.

We have six principal offices in the USA and Europe and an International Fortune 500 client base.

Who We Are

Subject Matter Experts and Industry Specialists

Highland Worldwide consultants come from a variety of backgrounds, including large international consulting firms, industries and the best universities in the world.

We are a global partnership with centers of competence in all major sectors, and functional areas of your organization.

We work hard to establish a relationship of trusted advisor while engaging a technical solution to your project. We always strive to earn long term relationships with our clients.

We design solutions which fit your organization. We then help implement the project by forming joint teams and leveraging our subject matter experts, as required. We do this in the most cost effective way in order to maintain your trust over time.

Value Statement

We believe in recommending the best solutions for our clients, and have no hidden interests or agenda.

The independence of every Highland Worldwide firm guarantees that our consulting services are not aimed at promoting a particular vendor or outsourcing partner.

Our goal is that every assignment becomes a reference client, and every Highland Worldwide member firm gains value from the partnership.

Our strategic intent is to attract and retain the best and brightest partners to continue to expand and promote Highland Worldwide around the globe.

Who We Are Photo
What We Do

Business and Technology Consulting

Highland Worldwide is a full-service consulting firm specialized in Management, Technology and Business services.

We deliver strategy execution and operational excellence for our clients.

Our pragmatic approach leads to fast and durable results, tailored to your objectives, and respectful of your organization.

We strive to produce value in terms of financial impact and efficiency.

Most of all, we will provide you with an elegant and workable solution that fits your organization.

Functional Expertise

  • Strategy Execution
  • CFO Services
  • Human Capital
  • Information Technology
  • Sales & Marketing
  • Research & Development Centers
  • Lean Thinking
  • Production & Distribution

Sectors/Industries

  • Financial Services
  • Life Sciences
  • Energy & Utilities
  • Media & Telecom
  • Consumer Packaged Goods & Retail
  • Professional Services
  • Travel & Transport
  • Industrial Goods & Automotive
  • Health Care
  • Government & Public Services
Who We Are Photo
Where We Are

Contact Us

Highland WorldWide, LTD
Phone: + 1 404 975 6262
E-mail: Troy Gautier
troy.gautier@highlandworldwide.com

These prestigious consulting firms are all prominent members of the Highland Worldwide partnership. The head offices are listed below. Click on the logos to learn more about each company.

Service Offerings

Close

Strategy Execution

  • Corporate Performance Management
  • Operational Excellence
  • Post Merger Integration Services
  • Innovation and New Revenue Stream Development
  • Finance Transformation
  • Balance Scorecard and Executive Reporting

People

  • Change Management
  • Gaming/Simulations
  • Organizational Design & Implementation
  • Right Sizing
  • Work Force Performance
  • Interim Management Solutions

Process

  • Lean Solutions
  • Cost Reduction Initiatives
  • Program & Project Management
  • Shared Services
  • Sales & Marketing Effectiveness
  • Global Supply Chain Excellence
  • Activity Based Costing
  • Portfolio Management

Place

  • Real Estate Portfolio Management
  • Asset Management
  • Public/Private Collaboration
  • Call Center Excellence
  • Occupancy Risk Management
  • Facilities Management
  • IT Strategy
  • Strategic Sourcing and Procurement
  • Infrastructure Architecture and Design
  • BI Solution Planning and Implementation
  • Software Selection and Design - ERP/CRM Systems
  • IT Service Management

Technology Optimization

Cost Reduction and Avoidance: Financial Services

Close

The Company

A Financial Services Company that provides domestic and global banking solutions to retail customers, middle market businesses, and large corporate entities.

The Challenge

Our client was having difficulty implementing their chosen strategy. They were looking for assistance with executing initiatives and providing executive level communications and performance scorecards. Our team provided expertise for the execution of organizational, technology and business process cost reduction and cost avoidance programs.

The Solution

We identified opportunities for the significant reduction or elimination of non-value added activities, resulting in reduced cycle times and over $200 MM in savings. Solutions included capacity planning, organizational restructuring and staff reductions to maximize operational efficiency. Outsourcing/off-shoring best practices as well as technology optimization helped to ensure cost avoidance benefits were met and maintained.

Successful execution and oversight included more than 75 engagements over a three-year period.

Post Merger Integration Support: Energy and Utilities Sector

Close

The Company

An Energy and Utilities Firm that operates globally had recently acquired several smaller entities.

The Challenge

Our client needed to gain significant synergies in the areas of infrastructure, technical maintenance and Contract/Third Party-Management as well as for regional service functions. The cultural and technical challenges of designing and implementing optimal solutions involved complex aspects of people, process, place and technology.

The Solution

We utilized our well established Synergy Evaluation Approach to identify and quantify all the potential gains and savings available to the newly formed entity. We assumed responsibility for the program which included the coordination of all project activities and executive reporting. In addition, we provided implementation resources to hit the target integration goals months ahead of schedule.

Successful execution and oversight included multinational teams, coordinating dozens of projects in each target country, over a two-year period.

Change Management: Life Sciences

Close

The Company

Our client is a world-leading health company producing a wide range of pharmaceuticals and vaccines. With more than 6000 employees worldwide, the company has the largest research & development investment in its sector with 17 R&D centers around the world.

The Challenge

Our client was rolling out New Product Development (NPD) processes, technologies and organization to support a new global strategy. A lack of consistency and differing views made mobilization impossible and the worldwide resistance to change was preventing the corporation from optimizing its time to market and portfolio management capabilities.

The Solution

We developed and implemented specific change management tools and methods to facilitate the introduction of the new technologies and processes. Redesigned performance measures and finance transformation contributed to a global buy-in of the new strategy at the C-Level and detailed work groups implementing best in-class solutions in the field.

Successful change was enabled by leveraging innovative scorecards, gaming simulations and various change management tools to work jointly with client teams within the framework of a multi-year Master Change Management Plan.

Lean Solutions: Manufacturing and Distribution

Close

The Company

Our client is a multinational company and current market leader in high-quality tools and diagnostic machines in the automotive industry.

The Challenge

Our client had grown through a series of mergers and acquisitions; without proper guidance and standardization, our client was beginning to encounter a number of financial and operational difficulties. Our challenge was to help our client meet the corporate target of a 25% or greater return on net assets, to improve working capital, and to reduce the overall fixed assets.

The Solution

By applying lean thinking through a series of process discovery sessions, value stream mapping techniques, and supply chain analysis we assisted in consolidating manufacturing and logistics facilities, combined sales offices and warehouses, and provided lean office solutions to the R&D facilities. There was particular attention given to human capital issues in order to ensure no social disruption during the transformation.

Successful design and implementation services enabled our client to rationalize operations in nine countries through 18 different legal entities.

Information Technology Optimization: Media and Telecommunications

Close

The Company

Our client is a diversified media company whose divisions include television and radio broadcasting, newspaper publishing, cable systems, and other advanced broadband services.

The Challenge

Our client had established an organization to maintain service operations for all of its cable and broadband service divisions. The organization expanded through brown field development with various systems, infrastructure and processes. Our challenge was to define, execute, and implement process optimization opportunities. We also needed to establish reporting, change, and event management measures and metrics to manage and monitor the implementation.

The Solution

Our team utilized their client knowledge and industry-standard expertise to lead the effort of optimizing core processes, developing a dashboard for core processes, and rationalizing and reconciling databases and systems.

Successful execution and implementation of the process and system changes enabled our client to monitor all of its 24 systems and 6.6 million customers.